Option 1
Tracked Returns
Posting Instructions
Affix 'Option 1' label onto parcel.
Post at your nearest post office and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.
Estimated time of delivery
1-3 Working days*
Cost of service
FREE (Postage is prepaid by us)
Royal Mail loss or damage cover
Up to £100
Maximum no. of phones per parcel
Up to 2
Do's & Don'ts
- Please remember to enclose your name & order number with your device(s)
- Please retain the proof of posting receipt
- Please see Packing Instructions for instructions on how you should package your device(s).
Please see Packing Instructions for instructions on how you should package your phone(s).
Option 2
Special Delivery
Posting Instructions
Affix 'Option 2' label onto parcel.
Post at your nearest post office via 'Special Delivery' and obtain a proof of posting receipt. The receipt will include a 13 character reference which can be used to track your parcel on www.royalmail.com.
Estimated time of delivery
1 Working days*
Cost of service
Approx. £7.65
Royal Mail loss or damage cover
Up to £500**
Maximum no. of phones per parcel
Up to 2
Do's & Don'ts
- Please remember to enclose your name & order number with your device(s)
- Please retain the proof of posting receipt
Please see Packing Instructions for instructions on how you should package your phone(s).